5z7 Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the 5z7 website located at 5z7.club and all associated services, games, promotions, and features offered by 5z7 (collectively, the "Platform"). These Terms constitute a legally binding agreement between you ("Player", "User", "you") and 5z7 ("we", "us", "the Platform"). By registering an account, logging in, or otherwise using any part of the 5z7 Platform, you confirm that you have read, understood, and unconditionally agree to these Terms in their entirety.

5z7 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Your continued use of the Platform after any changes have been posted constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Platform immediately.

Key Principles

These six principles summarise the most important aspects of the 5z7 Terms. The full legal text follows below — please read every section in full.

Full Terms and Conditions

1. Eligibility and Age Verification

The 5z7 platform is available to adult residents of Bangladesh who are 21 years of age or older. By creating an account, you represent and warrant that: (a) you are at least 21 years of age; (b) you are a resident of Bangladesh or a jurisdiction where accessing online betting services is not prohibited by applicable law; (c) you are not a current or former employee, officer, director, or contractor of 5z7 or any of its affiliated entities; and (d) you have not previously been suspended or excluded from the 5z7 platform for any reason.

5z7 reserves the right to request documentary proof of age, identity, and address at any time. This may include a copy of your national identity card, passport, or other government-issued identification. Accounts where age or identity cannot be verified to 5z7's satisfaction may be suspended until verification is complete, and any winnings accrued during an unverified period may be withheld pending review.

2. Account Registration and Management

Each individual is permitted to hold one and only one registered account on the 5z7 platform. When registering, you must provide accurate, complete, and current information. The following rules apply to all 5z7 accounts:

• You are solely responsible for the security and confidentiality of your login credentials. Do not share your password with any third party.
• You must notify 5z7 immediately if you suspect unauthorised access to your account by contacting [email protected].
• Duplicate accounts created to circumvent bonus restrictions, account closures, or any other platform rule will be terminated immediately. Balances in duplicate accounts will be forfeited.
• You may close your 5z7 account at any time by contacting customer support. Closure does not relieve you of any outstanding obligations to 5z7.
• 5z7 reserves the right to suspend or close accounts that are inactive for a period of 12 consecutive months. Prior notice will be given where reasonably practicable.

3. Deposits and Withdrawals

5z7 supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay for players in Bangladesh. The following terms govern all financial transactions on the Platform:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and will be reversed.
• Minimum deposit and withdrawal amounts apply and are displayed within the Platform cashier at the time of transaction. These amounts may be updated from time to time.
• Withdrawals are processed to the same payment method used for the most recent qualifying deposit wherever technically feasible.
• 5z7 reserves the right to conduct additional KYC checks before processing any withdrawal. This is a fraud-prevention measure and is applied consistently regardless of withdrawal amount.

4. Bonuses and Promotions

All bonuses, free spins, and promotional offers made available through the 5z7 platform are subject to specific terms. General bonus rules applicable to all promotions include the following:

• Bonus funds are credited to a separate bonus wallet and may only be transferred to the withdrawable balance once the applicable wagering requirement has been satisfied in full.
• Wagering requirements and eligible games are specified in the individual promotion terms. RNG slot games typically contribute 100% towards wagering requirements; live casino games and sports bets may contribute at a different rate.
• Bonuses are personal to the registered account holder and may not be transferred, sold, or exchanged for cash outside of the standard wagering process.
• 5z7 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time. Where a bonus is withdrawn prior to completion of wagering, any remaining bonus balance and associated winnings will be forfeited.

5. Fair Play and Prohibited Conduct

5z7 is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and potential forfeiture of funds:

• Using any automated tool, bot, script, algorithm, or software that provides an unfair advantage or interacts with the Platform in a manner not intended for human users.
• Exploiting errors, bugs, or glitches in the Platform software, including but not limited to game display errors, incorrect odds display, or payment processing anomalies.
• Colluding with other players, sharing account access, or engaging in any form of chip dumping or match-fixing in relation to sports betting markets.
• Providing false, misleading, or fraudulent information during registration, verification, or any interaction with 5z7 customer support.

6. Intellectual Property

All content on the 5z7 Platform — including but not limited to text, graphics, logos, images, game titles, software, and interface design — is the exclusive property of 5z7 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. The following acts are expressly prohibited:

• Reproducing, duplicating, copying, selling, or exploiting any portion of the Platform for commercial purposes without express written authorisation from 5z7.
• Framing, mirroring, or scraping any portion of the Platform without prior written consent.
• Using 5z7 brand assets, trademarks, or game names in any external marketing, website, application, or social media channel without authorisation.
• Reverse engineering, decompiling, or disassembling any software component of the Platform.

7. Privacy and Data Protection

5z7 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. Key data principles include:

• Personal data is stored securely using industry-standard 256-bit SSL encryption and is never sold to third parties.
• Transaction data is retained for a minimum of five years for fraud prevention, audit, and regulatory compliance purposes.
• You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected]. Certain data may be retained beyond a deletion request where required by law.

8. Responsible Gaming

5z7 is committed to promoting responsible gaming and protecting vulnerable players. The following tools and policies are in place for all registered accounts:

• Deposit limits (daily, weekly, and monthly) may be set at the player's request. Increases to deposit limits are subject to a mandatory cooling-off period before taking effect.
• Players may request a self-exclusion period of 30, 90, or 180 days, or a permanent exclusion. During any self-exclusion period, the player's account will be suspended and no new accounts may be opened.
• 5z7 will never market to a player who is under a self-exclusion order. Players who feel gambling is negatively affecting their life are encouraged to contact [email protected] or seek independent help immediately.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 5z7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform. Specific limitations include:

• 5z7 does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, technical issues, or third-party provider outages may affect service availability.
• 5z7 is not responsible for losses arising from a player's decision to gamble, including losses resulting from a player's own miscalculation, misunderstanding of game rules, or voluntary risk-taking.
• In the event of a technical error that results in an incorrect game outcome or payout, 5z7 reserves the right to void the affected transactions and restore balances to their pre-error state.
• Nothing in these Terms shall exclude or limit 5z7's liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 5z7 Platform, the following process applies:

• You must first contact 5z7 customer support at [email protected] and allow a reasonable period of not less than 14 days for 5z7 to investigate and respond to your complaint.
• If the dispute is not resolved through the internal complaints process, both parties agree to attempt to resolve the matter through good-faith negotiation before pursuing any formal legal proceedings.
• These Terms do not affect any statutory rights you may have as a consumer under applicable Bangladeshi law.

11. Amendments to These Terms

5z7 may revise these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of the Platform after the revised Terms are posted constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of any updates.

• Minor changes (such as corrections of typographical errors, clarifications of existing clauses, or formatting updates) may be made without specific notice beyond the date update.
• Material changes that significantly affect player rights or obligations will be communicated via a notice displayed on the Platform for a minimum of 7 days prior to taking effect.
• The current version of these Terms always supersedes all prior versions. Archived versions of the Terms are available upon request by contacting [email protected].

12. Severability

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion of a provision shall not affect the validity and enforceability of the rest of these Terms, which shall continue in full force and effect.

13. Contact Information

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to contact 5z7 for any reason, please reach us at [email protected]. Our support team is available 24/7 and aims to respond to all enquiries within one Bangladesh Standard Time (BST, UTC+6) business day. For responsible gaming support, self-exclusion requests, or account closure requests, please mark your email subject line accordingly to ensure it is routed to the appropriate team without delay.